Privacy Policy
Effective Date: October 16, 2026
HM2 Roofing Systems, LLC ("HM2 Roofing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have, including how to stop communications at any time. We have written it in plain language so you can easily understand how your information is handled.
Information We Collect
Information You Provide to Us
We collect personal information you choose to give us, including when you:
- Submit an estimate request or contact form on our website
- Call, text, or email our office
- Meet with our team during a roof inspection or site visit
- Sign a contract, approve an estimate, or make a payment
This information may include:
- Your full name
- Phone number
- Email address
- Property address and details about your roof or project
- Photos and notes taken during an inspection of your property
- Payment and billing information (processed by secure third-party payment processors)
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring websites
- Information collected through cookies, pixels, and similar analytics or tracking technologies
How We Use Your Information
We use the information we collect to:
- Prepare and deliver roofing estimates and inspection reports
- Schedule inspections, installations, repairs, and follow-up visits
- Communicate with you about your project, appointments, and service updates
- Process payments and maintain accurate business records
- Store and manage your information in our customer relationship management (CRM) system for follow-ups
- Send marketing messages about our services, seasonal maintenance reminders, and promotions (with your consent where required)
- Improve our website, services, and customer experience
- Comply with legal obligations and protect our rights
SMS / Text Messaging
By providing your phone number and checking the consent box on our forms, you agree to receive text messages from HM2 Roofing. These may include:
- Service-related messages: appointment confirmations, scheduling updates, project status, and estimate follow-ups
- Promotional messages: seasonal offers, maintenance reminders, and service announcements
Please note:
- Consent to receive text messages is not a condition of purchasing any goods or services.
- Message frequency varies.
- Message and data rates may apply depending on your mobile carrier and plan.
- Reply HELP for assistance.
- Reply STOP at any time to cancel.
We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages to you.
Your Choices and Opt-Out Rights
You are in control of how we communicate with you. Here is how to stop communications or manage your data:
SMS / Text Message Opt-Out
- Reply STOP to any text message from us to cancel. You will receive one final message confirming you have been unsubscribed, and no further texts will be sent.
- Reply HELP for help, or contact us using the information below.
- If you would like to receive texts again later, you may reply START or opt in again through our website.
Email Opt-Out
- Every marketing email we send includes an "Unsubscribe" link, usually at the bottom of the message. Click it to be removed from our marketing list.
- Unsubscribe requests are processed promptly. You may still receive non-marketing emails related to an active project, such as scheduling details or invoices.
Data Access, Correction, and Deletion
You may contact us at any time to:
- Request a copy of the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your information from our CRM and marketing lists
We will respond to verified requests within a reasonable time. Some information may need to be kept where required by law, for warranty records, or to complete an active contract.
Cookie and Tracking Opt-Out
- Most web browsers let you block or delete cookies through their settings. You can also use browser privacy features or extensions to block tracking pixels and analytics scripts.
- Blocking cookies may affect how some parts of our website function.
Information Sharing
HM2 Roofing does not sell your personal information to third-party data brokers or anyone else.
We share information only with trusted third parties when it is needed to run our business and serve you, such as:
- CRM and communication providers that help us store customer records and send texts and emails
- Payment processors that securely handle payments
- Subcontractors and material suppliers working directly on your project
- Website hosting and analytics providers that help us operate and improve our website
- Legal or government authorities when required by law, or to protect our rights and safety
These parties are only permitted to use your information to perform services on our behalf.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, please contact us:
- HM2 Roofing Systems, LLC
- Address: 2488 East 81st Street, Suite 2044, Tulsa, OK 74137
- Email: info@hm2roofing.com
- Phone: 918-260-7131